📢 Aga Khan University Hospital Jobs 2026 | 2 Positions | Nurse Navigator — Clinical Practice (Office of Clinical Nursing & Innovation) | Receptionist — Inpatient Services | BScN + PNMC License & Bachelor's Degree | 1-2 Years Experience | ACLS/BLS Certified | Regular Employment | JCI & CAP Accredited | Karachi | Equal Opportunity Employer | Apply by 15 June 2026 via AKU Careers Portal
🏛️ About Aga Khan University Hospital
Aga Khan University Hospital (AKUH) is Pakistan's premier not-for-profit healthcare institute, offering comprehensive medical services under one roof. With its main tertiary care hospital in Karachi, AKUH operates a network of 4 secondary care hospitals, 30+ Medical Centres, 290+ Clinical Laboratories, and 30+ Pharmacies in over 120 cities across Pakistan, along with Home Healthcare Services. The hospital provides Zakat and Patient Welfare support to eligible patients.
AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre — a testament to its high quality and patient safety standards. Its Clinical Laboratories are accredited by the College of American Pathologists (CAP). As an equal opportunity employer, AKU is committed to diversity, inclusion, and safeguarding.
In June 2026, AKUH Karachi is hiring for two positions: a Nurse Navigator in Clinical Practice under the Office of Clinical Nursing and Innovation, and a Receptionist in Inpatient Services. Both positions offer regular employment and close on 15 June 2026.
📊 Complete Job Overview — Both Positions
| Details | Nurse Navigator — Clinical Practice | Receptionist — Inpatient Services |
|---|---|---|
| Organization | Aga Khan University Hospital | Aga Khan University Hospital |
| Department | Office of Clinical Nursing & Innovation | Inpatient Services |
| Location | Karachi | Karachi |
| Job Type | Regular (Standard) | Regular (Standard) |
| Qualification | BScN + Valid PNMC License | Bachelor's Degree |
| Experience | 2+ Years as a Nurse | 1 Year (Front office preferred) |
| Certifications | ACLS/BLS, Safe Med Admin, IV Cannulation, Conscious Sedation | — |
| Job Posting | 10 June 2026 | 08 June 2026 |
| Last Date | 15 June 2026, 11:59 PM | 15 June 2026, 11:59 PM |
📋 Available Positions — Summary Table
| # | Position | Department | Qualification | Experience | Certifications | Shift |
|---|---|---|---|---|---|---|
| 1 | Nurse Navigator | Clinical Practice — Nursing & Innovation | BScN + PNMC | 2+ Years | ACLS, BLS, IV Cannulation, Conscious Sedation | Not specified |
| 2 | Receptionist | Inpatient Services | Bachelor's Degree | 1+ Year | — | Shift duties |
🔷 Position 1: Nurse Navigator — Clinical Practice
The Office of Clinical Nursing and Innovation at AKUH is seeking a Nurse Navigator to drive clinical excellence through quality rounds, protocol simplification, evidence-based practice implementation, and interdisciplinary collaboration. This role is ideal for experienced nurses who want to transition from bedside care to a clinical quality, innovation, and systems-improvement role.
Eligibility Criteria
- Qualification: BScN degree from a reputed institution.
- License: Valid PNMC license (Pakistan Nursing & Midwifery Council) — mandatory.
- Experience: At least 2 years of experience working as a Nurse.
- Certifications Required: Valid certificates in ACLS, BLS, Safe Medication Administration, Intravenous Cannulation, and Conscious Sedation.
- Clinical Expertise: Demonstrated ability to impart knowledge and skills; expertise in chosen area of clinical practice.
- Commitment to Excellence: Awareness of current clinical and research literature; commitment to evidence-based nursing practice.
- Soft Skills: Excellent interpersonal skills; ability to work effectively in teams as well as independently; ability to work under stressful situations and meet stringent deadlines.
Key Responsibilities
- Conduct routine clinical rounds in patient care areas to ensure services are delivered safely and in accordance with established quality standards.
- Support the review and simplification of nursing policies, standards, and clinical protocols to improve usability and compliance.
- Analyse quality metrics and trends to help identify gaps and areas for improvement.
- Support the implementation of new protocols, standards, and quality improvement projects.
- Participate in the development and review of patient health education materials and resources.
- Participate in internal audits and institutional inspection activities to support compliance and quality standards.
- Monitor and follow up on patient feedback and system reports (AEMS); identify trends to support continuous improvement.
- Support the implementation of evidence-based practices to promote clinical excellence.
- Collaborate closely with nursing staff, physicians, managers, and interdisciplinary teams to enhance patient care and outcomes.
- Stay informed of updates in healthcare regulations, standards, and best practices.
- Participate in organizational quality committees and improvement initiatives.
Why This Role is Unique
The Nurse Navigator position sits at the intersection of clinical practice, quality improvement, and nursing innovation. Unlike traditional bedside nursing, this role allows you to influence nursing standards across the hospital, implement evidence-based changes, and work with leadership on quality initiatives — making it an excellent stepping stone to Clinical Nurse Specialist, Nursing Quality Manager, or Director of Nursing roles.
🔶 Position 2: Receptionist — Inpatient Services
The Inpatient Services department at AKUH requires a professional Receptionist to manage front office operations, patient billing, and administrative support for hospitalized patients and their families.
Eligibility Criteria
- Qualification: Bachelor's degree from a recognized institution.
- Experience: At least 1 year of experience mainly working at front office (preferred).
- Language Skills: Good written and verbal communication skills in English and Urdu.
- Organisational Skills: Ability to prioritize and coordinate multiple tasks; ability to work under pressure.
- Computer Skills: Basic computer knowledge and its application.
- Availability: Willingness to work in shift duties.
Key Responsibilities
- Provide administrative services including handling phone calls and scheduling appointments.
- Charge services to patient bill — accurate billing and financial record-keeping.
- Cash handling — receiving payments and maintaining accurate cash records.
- Facilitate patients, relatives, and visitors as required — providing information and assistance.
- Convey patient-related problems to the supervisor promptly.
- Participate in departmental quality initiatives and projects.
- Any other tasks assigned by the supervisor.
What Makes This Role Different
Unlike the previously advertised Outpatient Receptionist role (Qaidabad Medical Center), this position is in Inpatient Services at the main AKUH Karachi hospital — working with admitted patients, their families, and hospital billing systems. The role involves service charging and patient billing responsibilities in addition to front desk duties, making it more financially oriented than typical receptionist positions.
🎓 Eligibility Criteria — Comparison Table
| Criteria | Nurse Navigator — Clinical Practice | Receptionist — Inpatient Services |
|---|---|---|
| Qualification | BScN from reputed institution | Bachelor's Degree |
| License | Valid PNMC License (Mandatory) | Not required |
| Experience | 2+ years working as a Nurse | 1+ year front office (preferred) |
| Certifications | ACLS, BLS, Safe Med Admin, IV Cannulation, Conscious Sedation | Not required |
| Languages | Not explicitly stated (English/Urdu assumed) | Good English & Urdu (explicitly required) |
| Computer Skills | Not explicitly stated | Basic computer knowledge required |
| Shift Work | Not specified | Required |
| Key Soft Skills | Teamwork, independence, stress management, deadline-driven | Multitasking, pressure management, prioritization |
💼 Required Skills — Detailed Breakdown
Nurse Navigator — Clinical Quality & Leadership Skills
- Clinical Quality Auditing: Experience conducting clinical rounds, patient care area assessments, and quality standards monitoring — core to the role's daily responsibilities.
- Policy & Protocol Development: Ability to review, simplify, and improve nursing policies and clinical protocols — requires strong writing and analytical skills.
- Quality Metrics Analysis: Competence in analysing quality data, identifying trends, and proposing evidence-based improvements — familiarity with AEMS (Adverse Event Management System) is valuable.
- Evidence-Based Practice: Commitment to staying current with clinical and research literature; ability to translate research findings into practice changes.
- Patient Education: Experience developing and reviewing patient health education materials — requires clear, patient-friendly communication skills.
- Internal Audit & Inspection: Understanding of JCI accreditation standards, hospital inspection processes, and compliance frameworks.
- Interdisciplinary Collaboration: Proven ability to work with nursing staff, physicians, managers, and quality committees — strong stakeholder management skills.
- Regulatory Awareness: Up-to-date knowledge of healthcare regulations, nursing standards, and best practices in Pakistan and internationally.
Receptionist — Inpatient Services: Administrative & Patient Financial Skills
- Inpatient Front Desk Management: Experience handling patient admissions, visitor inquiries, and phone-based coordination in a hospital setting.
- Patient Billing & Service Charging: Understanding of hospital billing systems — charging services to patient accounts accurately. This is a key differentiator from standard receptionist roles.
- Cash Handling & Reconciliation: Experience receiving payments, maintaining cash records, and financial accuracy — critical for inpatient billing.
- Patient & Family Facilitation: Ability to interact compassionately with hospitalized patients and their families — who may be under significant stress.
- Complaint Handling: Skill in identifying patient-related problems and escalating to supervisors appropriately.
- Computer Literacy: Basic proficiency in MS Office, hospital information systems, and email communication.
- Multitasking Under Pressure: Inpatient settings can be high-volume and emotionally charged — ability to manage multiple tasks calmly is essential.
- Quality Improvement Participation: Willingness to contribute to departmental quality initiatives — aligning with AKUH's JCI-accredited quality culture.
📝 How to Apply — AKU Careers Portal
Step 1: Visit the AKU Careers Portal
Go to https://www.aku.edu/careers. This is the only accepted application method.
Step 2: Create an Account or Log In
Register with your email address or log in with existing credentials.
Step 3: Search for the Position
Use the job reference numbers:
• Nurse Navigator — Clinical Practice: Reference # 260002CE
• Receptionist — Inpatient Services: Reference # 26000278
Step 4: Complete Online Application
Fill in all required fields, upload your CV, educational documents, experience certificates, PNMC license (for Nurse Navigator), ACLS/BLS certifications (for Nurse Navigator), and any other supporting documents.
Step 5: Submit Before Deadline
Submit before 15 June 2026 at 11:59 PM.
📄 Required Documents Checklist
| # | Document | Nurse Navigator | Receptionist |
|---|---|---|---|
| 1 | Updated CV/Resume | ✅ Mandatory | ✅ Mandatory |
| 2 | CNIC Copy | ✅ Mandatory | ✅ Mandatory |
| 3 | BScN Degree + Transcripts | ✅ Mandatory | — |
| 4 | Bachelor's Degree + Transcripts | — | ✅ Mandatory |
| 5 | Valid PNMC License | ✅ Mandatory | — |
| 6 | ACLS Certification | ✅ Mandatory | — |
| 7 | BLS Certification | ✅ Mandatory | — |
| 8 | Safe Medication Administration Certificate | ✅ Mandatory | — |
| 9 | IV Cannulation Certificate | ✅ Mandatory | — |
| 10 | Conscious Sedation Certificate | ✅ Mandatory | — |
| 11 | Experience Certificates | ✅ 2+ Years Nursing | ✅ 1+ Year Front Office |
| 12 | Passport Size Photograph | ✅ Recommended | ✅ Recommended |
📝 Selection Process — What to Expect
Stage 1 — Online Application Screening
AKUH HR will screen applications against mandatory criteria. For Nurse Navigator: BScN, PNMC license, 2+ years nursing experience, and ALL required certifications. For Receptionist: Bachelor's degree and front office experience.
Stage 2 — Comprehensive Reference Checks
AKU conducts thorough employment reference verification for all positions. Inform your previous supervisors.
Stage 3 — Shortlisting & Interview
Only shortlisted candidates will be contacted. Nurse Navigator candidates may face clinical scenario questions, quality improvement discussions, and evidence-based practice assessments. Receptionist candidates may face customer service scenarios and billing/cash handling questions.
Stage 4 — Final Selection
Selected candidates receive regular employment offers with AKUH's competitive compensation and benefits.
📅 Important Dates
| Event | Nurse Navigator | Receptionist |
|---|---|---|
| Job Posting Date | 10 June 2026 | 08 June 2026 |
| Last Date to Apply | 15 June 2026, 11:59 PM | 15 June 2026, 11:59 PM |
| Application Screening | Mid–Late June 2026 | Mid–Late June 2026 |
| Reference Checks | June/July 2026 | June/July 2026 |
| Interviews | July 2026 (Expected) | July 2026 (Expected) |
| Final Selection | July/August 2026 | July/August 2026 |
🌟 Why Work at Aga Khan University Hospital?
- JCI & CAP Accredited: Work at Pakistan's only JCI-accredited Academic Medical Centre with CAP-accredited laboratories — international standards of healthcare excellence.
- Regular Employment: Both positions offer permanent, standard employment — not short-term contracts — providing long-term career stability.
- Clinical Innovation (Nurse Navigator): Join the Office of Clinical Nursing and Innovation — a unique department driving quality improvement, evidence-based practice, and nursing excellence across the hospital.
- Inpatient Services (Receptionist): Work at the heart of AKUH's main Karachi hospital — a prestigious environment with exposure to high-acuity patient care and hospital operations.
- Career Growth: Nurse Navigator → Clinical Nurse Specialist → Nursing Quality Manager. Receptionist → Senior Receptionist → Front Office Supervisor → Patient Services Manager.
- Equal Opportunity: AKU is committed to diversity, inclusion, and safeguarding — fostering a respectful professional environment.
💡 Expert Tips for Applicants
For Nurse Navigator Applicants
- Verify ALL Certifications Are Current: The role requires ACLS, BLS, Safe Medication Administration, IV Cannulation, AND Conscious Sedation. Missing any one certification = ineligible. Check expiry dates before applying.
- Highlight Quality Improvement Experience: If you have participated in QI projects, clinical audits, or policy development — feature this prominently. This is the core of the Nurse Navigator role.
- Demonstrate Evidence-Based Practice Knowledge: Mention any research literature you follow, journal clubs you participate in, or evidence-based changes you have implemented in your nursing practice.
- Emphasize Interdisciplinary Collaboration: The role requires working with nurses, physicians, managers, and quality committees. Provide examples of successful team-based quality initiatives.
For Receptionist Applicants
- Highlight Billing/Cash Handling Experience: Unlike standard receptionist roles, this position involves service charging and patient billing. Experience with financial transactions, invoicing, or cash reconciliation is a strong advantage.
- Inpatient vs Outpatient Experience: If you have worked in a hospital's inpatient department, highlight this — inpatient settings differ from outpatient clinics in pace, patient acuity, and family interaction.
- Demonstrate Calm Under Pressure: Inpatient reception involves interacting with families of seriously ill patients. Provide examples of compassionate, professional communication in stressful situations.
General Tips
- Prepare References: AKU's comprehensive reference checks are thorough. Inform your previous supervisors in advance.
- Apply Immediately: Only 5 days (Nurse Navigator) and 7 days (Receptionist) from posting to deadline.
⚠️ Common Mistakes to Avoid
- Missing PNMC License (Nurse Navigator): The PNMC license is mandatory. Expired licenses or non-renewed registrations will disqualify you.
- Incomplete Certifications (Nurse Navigator): All five certifications are required — ACLS, BLS, Safe Med Admin, IV Cannulation, AND Conscious Sedation. Missing even one makes you ineligible.
- Insufficient Nursing Experience: The requirement is 2+ years working as a Nurse. Internship or clinical rotations during BScN do not count toward this threshold.
- Applying Without Bachelor's Degree (Receptionist): Unlike some receptionist positions that accept Intermediate, this role requires a Bachelor's degree.
- Generic Application: These are very different roles. Tailor your CV and cover letter specifically to Nurse Navigator (clinical quality) or Receptionist (inpatient billing/customer service).
- Unprepared References: AKU will conduct comprehensive employment reference checks. Unreachable or unprepared references can delay or derail your application.
❓ Frequently Asked Questions (FAQs)
- Q: What is the last date to apply for these AKUH Jobs?
A: 15 June 2026 at 11:59 PM for both positions. - Q: How many positions are available?
A: 2 positions — 1 Nurse Navigator (Clinical Practice) and 1 Receptionist (Inpatient Services). - Q: What is a Nurse Navigator?
A: A Nurse Navigator at AKUH is a clinical quality role that conducts rounds, reviews nursing policies, analyses quality metrics, implements evidence-based practices, and supports quality improvement — bridging bedside nursing with clinical leadership. - Q: What certifications are required for Nurse Navigator?
A: ACLS, BLS, Safe Medication Administration, Intravenous Cannulation, and Conscious Sedation — all must be current and valid. - Q: Is PNMC license mandatory?
A: Yes. A valid Pakistan Nursing & Midwifery Council license is mandatory for the Nurse Navigator position. - Q: What is the difference between this Receptionist and the Qaidabad Receptionist?
A: This Receptionist is in Inpatient Services at AKUH main Karachi hospital, involving patient billing and service charging. The Qaidabad role was in an Outpatient Medical Center. Both require Bachelor's degrees but this role adds financial/billing responsibilities. - Q: Are these permanent positions?
A: Yes. Both are Regular (Standard) employment — permanent, not contract-based. - Q: How do I apply?
A: Through the AKU Careers Portal at https://www.aku.edu/careers. Reference # 260002CE (Nurse Navigator) and # 26000278 (Receptionist). - Q: Does AKU conduct reference checks?
A: Yes. Comprehensive employment reference checks are conducted for both positions. - Q: Is shift work required?
A: The Receptionist role explicitly requires willingness to work in shift duties. The Nurse Navigator role does not specify shift requirements.
🏁 Final Words
The Aga Khan University Hospital Jobs — June 2026 continue with two more excellent opportunities closing 15 June 2026. The Nurse Navigator — Clinical Practice role is perfect for BScN-prepared nurses with 2+ years of experience who want to move into clinical quality, policy development, and evidence-based practice — a rare non-bedside nursing leadership role at Pakistan's only JCI-accredited Academic Medical Centre. The Receptionist — Inpatient Services role is ideal for graduates with front office experience seeking a permanent position at AKUH's main Karachi hospital with billing and patient financial responsibilities.
Both positions offer regular (permanent) employment with AKUH's competitive compensation and benefits. Submit your applications through the AKU Careers Portal before 15 June 2026 at 11:59 PM. Verify your PNMC license and certifications (Nurse Navigator) — and prepare your references for AKU's comprehensive checks. 🇵🇰
🏥 Join Aga Khan University Hospital, Karachi — Pakistan's JCI & CAP accredited premier healthcare institution. Two regular positions: Nurse Navigator — Clinical Practice (Office of Clinical Nursing & Innovation) requiring BScN, valid PNMC license, 2+ years nursing experience, ACLS/BLS/IV Cannulation/Conscious Sedation certifications. Receptionist — Inpatient Services requiring Bachelor's degree, 1+ year front office experience. Both positions offer regular (permanent) employment. Equal opportunity employer. Apply via aku.edu/careers before 15 June 2026, 11:59 PM. Ref # 260002CE & # 26000278. 🇵🇰
🌐 Apply Now — AKU Careers Portal 🏥 AKUH Official Website