📢 Aga Khan University & Hospital Jobs 2026 | 2 Positions | Research Associate — CITRIC Centre for Patient Safety (Medical College, Karachi) | Receptionist — FM Outpatient Qaidabad Medical Center | Bachelor's Degree Required | 2-3 Years Experience | Patient Safety Research & Healthcare Administration | Regular Employment | Equal Opportunity Employer | Apply by 13 June 2026 via AKU Career Portal
🏛️ About Aga Khan University & Hospital
Aga Khan University (AKU) is one of Pakistan's most prestigious private universities and healthcare institutions, chartered in 1983 as the country's first private, autonomous university. AKU's Medical College and Aga Khan University Hospital (AKUH) in Karachi are internationally recognized for excellence in medical education, healthcare delivery, and clinical research. AKU is an equal opportunity employer committed to promoting a diverse, inclusive culture and safeguarding the rights of its workforce, patients, students, and wider communities.
In 2026, AKU is hiring for two distinct positions:
- Research Associate — CITRIC Centre for Patient Safety: A research-focused role at the Clinical and Translational Research Incubator (CITRIC) within the Medical College, working on patient safety research, systemic reviews, and developing patient safety courses for developing countries.
- Receptionist — FM Outpatient Qaidabad: A frontline administrative role at the Quaidabad Medical Center, part of AKUH's Outreach Services network, providing patient-facing services including appointment scheduling, cash handling, and medical records management.
Both positions offer regular employment status with AKU's standard benefits package. The last date for both positions is 13 June 2026.
📊 Complete Job Overview — Both Positions
| Details | Research Associate — CPS | Receptionist — FM Qaidabad |
|---|---|---|
| Organization | Aga Khan University (Medical College) | Aga Khan University Hospital (Outreach) |
| Department | CITRIC / Centre for Patient Safety | Integrated Medical Services |
| Location | Karachi | Quaidabad Medical Center, Pakistan |
| Job Type | Regular (Standard) | Regular (Standard) |
| Qualification | Bachelor's in Medicine (MBBS) or Nursing | Bachelor's Degree (any discipline) |
| Experience | 2-3 years in research/patient safety | 2-3 years in front office/customer service |
| Last Date | 13 June 2026 | 13 June 2026 |
📋 Available Positions — Summary Table
| # | Position | Department | Entity | Location | Qualification | Experience | Posted |
|---|---|---|---|---|---|---|---|
| 1 | Research Associate | CITRIC — Centre for Patient Safety | Aga Khan University | Karachi | MBBS or Nursing | 2-3 Years | 30 May 2026 |
| 2 | Receptionist | FM Outpatient — Qaidabad | Aga Khan Hospital & Medical College | Quaidabad | Bachelor's Degree | 2-3 Years | 09 June 2026 |
🔷 Position 1: Research Associate — CITRIC Centre for Patient Safety
About CITRIC & the Centre for Patient Safety
The Clinical and Translational Research Incubator (CITRIC) at the Medical College, Aga Khan University, has been established to transform research by creating a centralized space to incubate clinical and translational research projects — enabling them to become large, extramurally funded programmes with significant national and international impact. CITRIC houses the Dean's Clinical Research Fellowship (DCRF) programme along with various research centres, including the Centre for Trauma and Emergencies, Centre for Patient Safety, and Centre for Global Surgical Care.
The Centre for Patient Safety (CPS) is a multi-disciplinary research, teaching, learning, and advocacy centre with a mandate to investigate conditions affecting patient care, promote systemic patient safety, identify medical errors, and help develop and implement strategies to prevent patient harm in developing countries.
Eligibility Criteria
- Qualification: Bachelor's degree in Medicine (MBBS) or Nursing from a well-reputed university.
- Experience: 2 to 3 years of related work and comparable experience at a reputable and relevant organisation. Experience in quality and patient safety will be preferred.
- Knowledge: Understanding of evidence synthesis and systematic reviews.
- Skills: Demonstrated ability to exercise sound judgment in managing challenging and sensitive situations; excellent written and verbal communication skills in English and Urdu; strong organisational, project management, planning, and problem-solving skills; excellent interpersonal skills and ability to build and maintain relationships with a variety of stakeholders.
- Plus: Demonstrated interest in healthcare Quality and Patient Safety is a plus.
Key Responsibilities
- Assist the research team at the Centre in piloting, testing, and refining research tools.
- Coordinate communication between the research team and other stakeholders for data collection.
- Collect data from respondents using a full range of qualitative and quantitative research techniques.
- Assist the CPS research team in writing reports.
- Utilise Quality and Patient Safety resources for developing Patient Safety courses.
- Plan, organise, and conduct patient safety courses in liaison with the CPS team.
- Assist in analysing quantitative and qualitative data; collating and analysing complex data.
- Summarise completed protocols and studies; write scientific articles and manuscripts for publication and presentation.
- Monitor progress of research projects and coordinate information between various sections of the institution.
- Monitor and collaborate research activities; ensure smooth and efficient day-to-day operations of data collection activities.
- Maintain data quality control; conduct data management and data analysis as per study objectives.
- Assist in preparing manuscripts and abstracts for publications and presentations as required by investigators, administrators, and funding agencies.
🔶 Position 2: Receptionist — FM Outpatient Qaidabad
About AKUH Outreach Services
The Aga Khan University Hospital, in addition to its five Hospitals, creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health, and other services. These are designed to provide primary to secondary healthcare services to patients near their homes across several cities in Pakistan. The Quaidabad Medical Center offers a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics, and Physiotherapy.
Eligibility Criteria
- Qualification: Bachelor's degree (any discipline) from a recognized university.
- Experience: 2 to 3 years of experience mainly working at front office in a reputable organisation.
- Language Skills: Good written and verbal communication skills in English and Urdu.
- Customer Service: Knowledge and experience of good customer service practices.
- Organisational Skills: Ability to prioritize and coordinate multiple tasks.
- Computer Skills: Basic computer knowledge and its application; good email writing skills.
- Availability: Willingness to work in shift duties.
Key Responsibilities
- Provide administrative services including handling phone calls and scheduling patient appointments.
- Handle cash transactions and maintain accurate records of same.
- Coordinate regularly with the supervisor/coordinator to report unit-related matters and seek guidance in addressing any issues.
- Maintain patients' confidential medical records — both electronically and physically.
- Communicate the daily appointment schedule to the nurse in charge before clinic hours to assist with preparation and ensure smooth operation of clinic services.
- Resolve any patient complaints on the spot and report them to supervisor.
🎓 Eligibility Criteria — Consolidated Comparison
| Criteria | Research Associate — CPS | Receptionist — FM Qaidabad |
|---|---|---|
| Qualification | MBBS or Nursing (Bachelor's) | Bachelor's Degree (any discipline) |
| Experience | 2-3 years in research/patient safety | 2-3 years in front office/customer service |
| Preferred Experience | Quality and Patient Safety | Front office management |
| Languages | English & Urdu (excellent) | English & Urdu (good) |
| Key Skills | Research methodology, data analysis, scientific writing, project management | Customer service, multitasking, cash handling, computer skills |
| Special Knowledge | Evidence synthesis, systematic reviews | Medical records management |
| Work Setting | Medical College, Karachi | Outpatient Medical Center, Qaidabad |
| Shift Work | Not specified | Willingness required |
💼 Required Skills — Detailed Breakdown
Research Associate — CPS: Research & Clinical Skills
- Research Methodology: Proficiency in both qualitative and quantitative research techniques — interviews, focus groups, surveys, clinical data collection, and observational studies in healthcare settings.
- Data Analysis: Ability to collate, analyse, and interpret complex healthcare data using statistical software (SPSS, Stata, R) and qualitative analysis tools.
- Scientific Writing: Experience writing scientific articles, manuscripts, abstracts, research protocols, and reports for publication in peer-reviewed journals and presentation at conferences.
- Evidence Synthesis & Systematic Reviews: Understanding of systematic review methodology, literature searching (PubMed, Cochrane, Embase), and evidence grading — essential for patient safety research.
- Patient Safety Knowledge: Familiarity with patient safety concepts — medical errors, adverse events, root cause analysis, failure mode effects analysis (FMEA), and quality improvement (QI) methodologies.
- Course Development: Ability to utilise quality and patient safety resources to develop, plan, and conduct patient safety training courses for healthcare professionals.
- Project Management: Strong organisational skills to monitor research project progress, coordinate across institutional sections, and ensure smooth day-to-day operations.
- Stakeholder Communication: Excellent interpersonal skills to coordinate between research teams, investigators, administrators, funding agencies, and external stakeholders.
Receptionist — FM Qaidabad: Administrative & Patient Services Skills
- Front Office Management: Experience handling patient reception, phone call management, appointment scheduling, and patient flow coordination in a busy clinical setting.
- Customer Service: Knowledge and demonstrated experience of good customer service practices — particularly in healthcare, where patients may be anxious or unwell.
- Cash Handling: Experience handling cash transactions and maintaining accurate financial records in a healthcare or retail environment.
- Medical Records Management: Understanding of patient confidentiality, electronic medical records (EMR) systems, and physical file management.
- Complaint Resolution: Ability to resolve patient complaints on the spot with empathy, professionalism, and appropriate escalation when needed.
- Computer Literacy: Basic computer knowledge — MS Office, email writing, and potentially hospital management software for appointment scheduling and records.
- Multitasking: Ability to prioritize and coordinate multiple tasks simultaneously — phone calls, patient check-ins, records updates, and supervisor coordination.
- Shift Flexibility: Willingness to work in shift duties, including morning, evening, and potentially weekend shifts as per clinic operational hours.
📝 How to Apply — AKU Career Portal
Step 1: Visit the AKU Career Portal
Go to the official Aga Khan University Careers page at https://www.aku.edu/careers or the specific job posting links provided in the advertisements.
Step 2: Search for the Position
Search using the job reference numbers:
• Research Associate — CITRIC CPS: Reference # 2600026N
• Receptionist — FM Qaidabad: Reference # 260000B3
Step 3: Create an Account or Log In
Register on the AKU careers portal with your email address and create a profile. If you already have an AKU careers account, log in directly.
Step 4: Complete Online Application
Fill in all required fields, upload your CV/resume, educational documents, experience certificates, and any other supporting documents. Tailor your CV to the specific position requirements.
Step 5: Submit Before Deadline
Submit your application before 13 June 2026, 11:59 PM. The portal may automatically close at the deadline.
📄 Required Documents Checklist
| # | Document | Research Associate | Receptionist |
|---|---|---|---|
| 1 | Updated CV/Resume | ✅ Mandatory | ✅ Mandatory |
| 2 | Cover Letter (Recommended) | ✅ Highly Recommended | ✅ Recommended |
| 3 | CNIC Copy | ✅ Mandatory | ✅ Mandatory |
| 4 | Bachelor's Degree (MBBS/Nursing) | ✅ Mandatory | — |
| 5 | Bachelor's Degree (Any Discipline) | — | ✅ Mandatory |
| 6 | Transcripts/Marks Sheets | ✅ Mandatory | ✅ Mandatory |
| 7 | Experience Certificates (2-3 Years) | ✅ Mandatory | ✅ Mandatory |
| 8 | Research Publications List (if any) | ✅ Advantage | — |
| 9 | Systematic Review / Evidence Synthesis Evidence | ✅ Advantage | — |
| 10 | Patient Safety / QI Certifications | ✅ Advantage | — |
| 11 | Customer Service Certifications | — | ✅ Advantage |
| 12 | Passport Size Photograph | ✅ Recommended | ✅ Recommended |
| 13 | Reference Letters (if available) | ✅ Advantage | ✅ Advantage |
📝 Selection Process — What to Expect
Stage 1 — Online Application Screening
AKU's HR department will screen all applications against the mandatory eligibility criteria. Applications not meeting the qualification, experience, or skill requirements will be filtered out.
Stage 2 — Shortlisting
Only shortlisted candidates will be contacted. Shortlisting criteria include: relevance of educational background, quality and duration of experience, preferred qualifications (patient safety experience for Research Associate; front office experience for Receptionist), and overall professional profile.
Stage 3 — Comprehensive Employment References
AKU explicitly states that comprehensive employment reference checks will be conducted. Ensure your references are prepared to provide detailed feedback on your professional performance, integrity, and suitability. Inform your references in advance that AKU may contact them.
Stage 4 — Interview
Shortlisted candidates will appear for an interview. For the Research Associate position, expect questions on research methodology, patient safety concepts, systematic reviews, and scientific writing. For the Receptionist position, expect questions on customer service scenarios, cash handling, and patient interaction management.
Stage 5 — Final Selection & Offer
The selected candidate will receive an offer letter with regular employment status, competitive compensation, and AKU's standard benefits package. AKU is an equal opportunity employer committed to diversity, inclusion, and safeguarding.
📅 Important Dates
| Event | Research Associate — CPS | Receptionist — FM Qaidabad |
|---|---|---|
| Job Posting Date | 30 May 2026 | 09 June 2026 |
| Last Date to Apply | 13 June 2026, 11:59 PM | 13 June 2026, 11:59 PM |
| Application Screening | Mid-June 2026 | Mid-June 2026 |
| Reference Checks | June/July 2026 | June/July 2026 |
| Interviews | July 2026 (Expected) | July 2026 (Expected) |
| Final Selection | July/August 2026 | July/August 2026 |
🌟 Why Work at Aga Khan University & Hospital?
- Pakistan's Premier Healthcare Institution: Join an internationally recognized university and hospital — AKU is synonymous with excellence in medical education, research, and patient care in Pakistan and globally.
- Regular Employment Status: Both positions offer regular (permanent) employment — not contract or project-based — providing job security and long-term career stability with one of Pakistan's most respected employers.
- Patient Safety Research (CPS): The Research Associate role at CITRIC offers the rare opportunity to contribute to patient safety research in developing countries — work that directly impacts healthcare quality and saves lives.
- Outreach Healthcare (Qaidabad): The Receptionist role at the Quaidabad Medical Center places you at the frontline of AKUH's mission to bring quality healthcare closer to communities — meaningful work serving diverse patient populations.
- Equal Opportunity & Inclusive Culture: AKU is committed to diversity, inclusion, and safeguarding — providing a respectful, professional work environment for all employees.
- Professional Development: AKU invests in its workforce through training, learning opportunities, and exposure to international standards of healthcare and research.
- Competitive Compensation: AKU offers market-competitive salaries and comprehensive benefits as one of Pakistan's leading private sector employers.
- Career Growth: AKU's size and stature provide significant internal career advancement opportunities — from Medical College research roles to Hospital administration and Outreach leadership.
💡 Expert Tips for AKU Applicants
For Research Associate — CPS Applicants
- Highlight Patient Safety Experience: The advertisement explicitly states that experience in quality and patient safety will be preferred. If you have worked on patient safety projects, QI initiatives, root cause analyses, or medical error reporting systems — feature this at the top of your CV.
- Demonstrate Systematic Review Knowledge: The role requires understanding of evidence synthesis and systematic reviews. Mention any experience with Cochrane reviews, PRISMA guidelines, meta-analyses, or literature searching in PubMed, Embase, and Cochrane Library.
- Showcase Scientific Writing: Prepare a list of your publications, manuscripts, abstracts, or research reports. If you have presented at conferences (national or international), list these prominently.
- MBBS vs Nursing Applicants: Both MBBS and Nursing graduates are eligible. MBBS graduates should emphasize clinical research experience; Nursing graduates should highlight patient safety, quality improvement, and clinical data collection skills.
- Language Proficiency: AKU requires excellent English communication. If you have IELTS/TOEFL scores, international publications, or English-medium education, mention this.
For Receptionist — FM Qaidabad Applicants
- Front Office Experience is Key: The advertisement specifically requires experience "mainly working at front office." If you have worked as a receptionist, front desk officer, customer service representative, or patient coordinator — feature this prominently.
- Cash Handling Accuracy: Be prepared to discuss your experience handling cash transactions and maintaining financial records. Accuracy and integrity are critical — mention any cash reconciliation or financial reporting responsibilities.
- Healthcare Customer Service: If you have experience in a hospital, clinic, or medical center, highlight this. Patient-facing roles require empathy, patience, and professionalism — provide examples of how you have handled difficult patient interactions.
- Shift Work Availability: The role requires willingness to work shifts. If you have previous shift-based work experience, mention your flexibility and reliability.
- Computer & Email Skills: Be specific about your computer skills — MS Office proficiency, email writing ability, and any experience with hospital management software or electronic medical records (EMRs).
General Tips for Both Positions
- Prepare Your References: AKU conducts comprehensive employment reference checks. Inform your previous supervisors/managers that AKU may contact them. Ensure your references will provide positive, detailed feedback.
- Apply Before 11:59 PM on 13 June: The deadline is precise — 13 June 2026 at 11:59 PM. Do not wait until the evening. Submit your application during business hours to avoid any portal issues.
- Tailor Your CV to AKU Standards: AKU is an internationally recognized institution. Ensure your CV is professional, well-formatted, error-free, and specifically tailored to the position you are applying for.
- Use the Job Reference Numbers: When searching on the AKU portal, use the specific reference numbers — 2600026N (Research Associate) and 260000B3 (Receptionist) — to locate the exact job postings.
⚠️ Common Mistakes to Avoid
- Applying Without Meeting the Bachelor's Degree Requirement: Both positions require a Bachelor's degree. The Research Associate specifically requires MBBS or Nursing — general Bachelor's degrees do not qualify for this role.
- Insufficient Experience: 2-3 years of experience is required for both positions. Fresh graduates without experience are not eligible.
- Ignoring the "Preferred" Criteria: For the Research Associate role, quality and patient safety experience is preferred — candidates without this will be at a significant disadvantage against those who have it.
- Generic Application: Do not send the same CV for both positions. These are very different roles requiring different skills. Tailor each application specifically.
- Missing the 11:59 PM Deadline: The deadline is precise. Late applications will not be accepted.
- Unprepared References: AKU's comprehensive reference checks are thorough. Do not list references without their prior consent. Ensure your references can speak positively and specifically about your work.
- Poor Language in Application: AKU requires excellent (Research Associate) or good (Receptionist) English communication. Spelling errors, grammatical mistakes, or poorly structured CVs will reflect poorly.
- Not Mentioning Urdu Proficiency: Both roles require English and Urdu. If you are fluent in additional Pakistani languages (Sindhi, Punjabi, Pashto), mention this — it is valuable for patient-facing roles.
📈 Career Growth Opportunities at AKU
Research Associate — CPS Career Path
- Within CPS/CITRIC: Research Associate → Senior Research Associate → Research Specialist → Research Manager → Principal Investigator.
- Broader AKU: Move to other CITRIC centres (Trauma, Global Surgical Care), Department of Medicine research roles, or AKU's Clinical Research Unit.
- External: Transition to WHO EMRO patient safety programmes, Aga Khan Health Services international roles, or PhD programmes at leading global universities (AKU alumni are well-positioned for international academic careers).
Receptionist — FM Qaidabad Career Path
- Within Outreach Services: Receptionist → Senior Receptionist → Front Office Supervisor → Medical Center Administrator → Regional Outreach Manager.
- Broader AKUH: Move to main AKUH Karachi campus front office, Patient Services Department, or Hospital Administration roles.
- External: Front office experience at AKUH is highly valued by private hospitals, clinics, and healthcare organisations across Pakistan and the Gulf region.
❓ Frequently Asked Questions (FAQs)
- Q: What is the last date to apply for Aga Khan University Jobs 2026?
A: 13 June 2026 at 11:59 PM for both positions. - Q: How many positions are available at AKU in June 2026?
A: 2 positions — 1 Research Associate (CITRIC Centre for Patient Safety) and 1 Receptionist (FM Outpatient Qaidabad). - Q: What qualification is required for the Research Associate position?
A: Bachelor's degree in Medicine (MBBS) or Nursing from a well-reputed university. - Q: What qualification is required for the Receptionist position?
A: Bachelor's degree in any discipline from a recognized university. - Q: How much experience is required?
A: 2 to 3 years of related work experience for both positions. - Q: Is patient safety experience mandatory for the Research Associate?
A: It is preferred, not mandatory. However, candidates with quality and patient safety experience will have a significant advantage. - Q: Where is the Research Associate position located?
A: Aga Khan University, Medical College, Karachi — at the CITRIC Centre for Patient Safety. - Q: Where is the Receptionist position located?
A: Quaidabad Medical Center — part of AKUH's Outreach Services network. - Q: Are these permanent positions?
A: Both are listed as Regular employment status — indicating permanent, standard employment (not contract or project-based). - Q: How do I apply?
A: Through the AKU Careers Portal at https://www.aku.edu/careers. Search using reference numbers 2600026N (Research Associate) and 260000B3 (Receptionist). - Q: Does AKU conduct reference checks?
A: Yes. Comprehensive employment reference checks will be conducted for both positions. - Q: Will all applicants be contacted?
A: No. Only shortlisted candidates will be contacted. - Q: Is Urdu language required?
A: Yes. Both positions require good/excellent communication skills in English and Urdu. - Q: Does the Receptionist position require shift work?
A: Yes. Willingness to work in shift duties is a requirement. - Q: What is the CITRIC Centre for Patient Safety?
A: It is a multi-disciplinary research, teaching, and advocacy centre at AKU Medical College focused on investigating patient care conditions, promoting systemic patient safety, identifying medical errors, and developing strategies to prevent patient harm in developing countries. - Q: Is AKU an equal opportunity employer?
A: Yes. AKU promotes a diverse and inclusive culture and is committed to safeguarding standards for all stakeholders.
🏁 Final Words
The Aga Khan University & Hospital Jobs 2026 offer two excellent opportunities to join Pakistan's most prestigious healthcare institution — one in cutting-edge patient safety research at CITRIC, Medical College Karachi, and another in frontline patient services at the Quaidabad Medical Center. Both positions offer regular employment status, competitive compensation, and the prestige of working for an internationally recognized institution committed to excellence, diversity, and inclusion.
The Research Associate — Centre for Patient Safety is ideal for MBBS or Nursing graduates with 2-3 years of research experience, systematic review knowledge, and a passion for improving patient safety in developing countries. The Receptionist — FM Outpatient Qaidabad is perfect for graduates with 2-3 years of front office experience, customer service skills, and the flexibility to work shifts in a community healthcare setting.
The deadline for both positions is 13 June 2026 at 11:59 PM — only days away. Submit your application through the AKU Careers Portal immediately. Ensure your references are prepared for AKU's comprehensive checks. Join Aga Khan University and contribute to healthcare excellence in Pakistan. 🇵🇰
🏥 Join Aga Khan University & Hospital — Pakistan's premier healthcare institution. Two positions available: Research Associate — CITRIC Centre for Patient Safety (Medical College, Karachi) requiring MBBS or Nursing with 2-3 years research experience and patient safety knowledge. Receptionist — FM Outpatient Qaidabad Medical Center requiring Bachelor's degree with 2-3 years front office experience. Both positions offer regular employment. Equal opportunity employer. Apply via AKU Careers Portal before 13 June 2026, 11:59 PM. Reference # 2600026N (Research Associate) & # 260000B3 (Receptionist). Comprehensive reference checks conducted. Only shortlisted candidates contacted. 🇵🇰
🌐 Apply Now — AKU Careers Portal 🏛️ AKU Official Website