💻 Power Cement Limited — Support Engineer – Infrastructure (Information Technology Department) | Head Office: Karachi | Technical Support: Desktops, Laptops, Printers, IP Phones & Business Applications | LAN, WAN, Wi-Fi & Network Devices | Microsoft Exchange, Active Directory & Outlook | 2–4 Years IT Support/System Administration Experience | Bachelor's in CS, IT or Related | Last Date: 26 June 2026 | Apply at powercement.com.pk
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Application Deadline: 26 June 2026 | Head Office: Karachi | Apply at powercement.com.pk
💻 Power Cement Limited — Support Engineer – Infrastructure (Information Technology Department) | Head Office Karachi | Last Date: 26 June 2026
Power Cement Limited — one of Pakistan's leading cement manufacturers — is seeking a skilled and motivated Support Engineer – Infrastructure to join its Information Technology (IT) Department at the Head Office in Karachi. This is a critical technical role responsible for providing comprehensive IT infrastructure support across the organization, ensuring smooth operation of desktops, laptops, printers, IP phones, business applications, and network systems.
The ideal candidate will have 2–4 years of hands-on experience in IT Support, Infrastructure Support, or System Administration, with strong technical expertise in Windows Operating Systems, Microsoft Office, Active Directory, Microsoft Exchange, and networking concepts (TCP/IP, LAN/WAN, Wi-Fi, VPN). This role requires a proactive problem-solver who can work independently in a manufacturing environment, manage multiple tasks effectively, and coordinate with the Head Office IT team for escalations, infrastructure activities, and project implementations. The application deadline is 26 June 2026.
📊 Job Overview — Support Engineer – Infrastructure
| Details | Information |
|---|---|
| Company | Power Cement Limited |
| Position Title | Support Engineer – Infrastructure |
| Department | Information Technology (IT) |
| Location | Head Office: Karachi |
| Job Category | Executive, Officer, Senior Executive, Senior Officer |
| Experience Required | 2–4 Years in IT Support, Infrastructure Support, or System Administration |
| Qualification | Bachelor's in Computer Science, Information Technology, or Related Field |
| Last Date to Apply | 26 June 2026 |
| Apply Online At | powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/ |
🏭 About Power Cement Limited
Power Cement Limited is one of Pakistan's premier cement manufacturing companies, with its state-of-the-art manufacturing Plant in Nooriabad and Head Office in Karachi. As a key player in Pakistan's construction and building materials sector, Power Cement is committed to quality, innovation, sustainability, and operational excellence. The company has consistently invested in modern technology, capacity expansion, and human capital development.
The Information Technology (IT) Department at Power Cement plays a vital role in supporting the company's operations through robust IT infrastructure, network management, technical support, and digital transformation initiatives. The Support Engineer – Infrastructure position is an excellent opportunity for IT professionals to work in a dynamic industrial environment, gain exposure to manufacturing operations, and contribute to the technological backbone of one of Pakistan's leading industrial enterprises.
📋 Key Responsibilities — Support Engineer – Infrastructure
- Technical Support: Provide comprehensive technical support for desktops, laptops, printers, IP phones, and business applications across the organization.
- Troubleshooting: Troubleshoot hardware, software, network, and connectivity issues in a timely and efficient manner to minimize downtime.
- User Account Management: Manage and support user accounts, Microsoft Exchange mailboxes, Outlook configurations, and email-related issues for all users.
- Network Support & Maintenance: Support and maintain LAN, WAN, Wi-Fi, and network devices at the factory site and Head Office locations.
- Coordination with HO IT Team: Coordinate with the Head Office IT team for escalations, infrastructure activities, and project implementations.
- Installation & Configuration: Perform installation, configuration, and maintenance of IT equipment, operating systems, and software applications.
- IT Asset Management: Maintain IT asset records and ensure proper documentation of all assigned equipment and inventory.
- Vendor Coordination: Coordinate with vendors and service providers for issue resolution, procurement, and support requirements.
- Infrastructure Projects: Assist in infrastructure upgrades, system deployments, and other IT initiatives across the organization.
- Multi-Tasking: Manage multiple tasks effectively in a fast-paced manufacturing environment while maintaining quality service delivery.
🎓 Qualification Requirements
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field from a recognized university.
- Certifications (Preferred): Relevant IT certifications such as Microsoft Certified (MCP, MCSA, MCSE), CompTIA A+, Network+, CCNA would be an added advantage.
💼 Experience & Skills Required
Experience
- 2–4 years of hands-on experience in IT Support, Infrastructure Support, or System Administration roles.
- Experience working in a manufacturing or industrial environment is highly desirable.
Technical Skills
- Operating Systems: Hands-on experience with Windows Operating Systems (Windows 10, Windows 11, Windows Server).
- Microsoft Office Suite: Proficiency in Microsoft Office applications and troubleshooting Office-related issues.
- Active Directory: Practical experience with Active Directory — user account management, group policies, and domain administration.
- Microsoft Exchange: Practical experience with Microsoft Exchange Administration — mailbox management, distribution lists, and email troubleshooting.
- Outlook Support: Strong knowledge of Outlook configuration, troubleshooting, and email client support.
- Networking: Good understanding of networking concepts including TCP/IP, LAN/WAN, Wi-Fi, VPN, and network troubleshooting.
- Hardware Support: Experience with desktop, laptop, printer, and IP phone hardware troubleshooting and repair.
- IT Asset Management: Experience maintaining IT asset records and equipment documentation.
Soft Skills
- Strong Troubleshooting Skills: Ability to diagnose and resolve complex technical issues systematically and efficiently.
- Communication Skills: Excellent verbal and written communication skills to interact with users, vendors, and the IT team effectively.
- User Support Skills: Patient, customer-focused approach to providing technical support to non-technical users.
- Independent Working: Ability to work independently in a manufacturing environment with minimal supervision.
- Multi-Tasking: Capacity to manage multiple tasks, prioritize effectively, and meet deadlines in a dynamic environment.
- Problem-Solving: Proactive approach to identifying issues and implementing sustainable solutions.
- Team Collaboration: Ability to coordinate with the Head Office IT team and contribute to team initiatives.
🔧 Technical Environment — Technologies You'll Work With
| Technology Area | Tools & Systems |
|---|---|
| Operating Systems | Windows 10, Windows 11, Windows Server |
| Productivity Suite | Microsoft Office (Word, Excel, PowerPoint, Teams) |
| Directory Services | Active Directory, Group Policy Management |
| Email & Messaging | Microsoft Exchange, Outlook, Email Security |
| Networking | TCP/IP, LAN, WAN, Wi-Fi, VPN, Firewalls, Switches, Routers |
| Hardware | Desktops, Laptops, Printers, IP Phones, Servers |
| Business Applications | ERP Systems, Manufacturing Applications, Business Software |
| IT Service Management | Ticketing Systems, IT Asset Management Tools |
📝 How to Apply — Step-by-Step Guide
- Visit the Job Page: Go to the official Power Cement careers page at powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/.
- Review Job Description: Carefully read the complete job description, responsibilities, and requirements.
- Prepare Your CV: Update your CV highlighting relevant IT support, infrastructure, networking, and system administration experience.
- Fill Online Application: Complete the online application form with accurate personal and professional details.
- Upload Documents: Upload your updated CV, academic transcripts, CNIC, and any relevant certifications.
- Submit Application: Review all information and submit your application before 26 June 2026.
- Await Response: Shortlisted candidates will be contacted for further assessment and interviews.
💡 Why Join Power Cement — IT Department?
- Leading Industrial Enterprise: Join one of Pakistan's premier cement manufacturers with a strong market presence and growth trajectory.
- Diverse Technical Environment: Work with a wide range of technologies — Windows, Active Directory, Exchange, networking, hardware, and business applications.
- Hands-On Experience: Gain practical, real-world experience managing IT infrastructure in a manufacturing/industrial setting.
- Career Growth: Opportunities for professional development, skill enhancement, and career progression within the IT department.
- Dynamic Work Environment: Experience the fast-paced environment of a major industrial enterprise with both Head Office and plant site exposure.
- Meaningful Impact: Your work directly supports the company's operations, productivity, and digital transformation initiatives.
- Competitive Compensation: Attractive salary and benefits package commensurate with experience and qualifications.
- Professional Development: Exposure to infrastructure upgrades, system deployments, and IT projects that enhance your technical portfolio.
💡 Expert Tips for Support Engineer Applicants
- Apply Early — 26 June Deadline: Submit your application well before the deadline. Early applications demonstrate proactive interest.
- Tailor Your CV: Highlight specific experience with Windows OS, Active Directory, Microsoft Exchange, networking (TCP/IP, LAN/WAN, Wi-Fi, VPN), and hardware support — these are explicitly mentioned in the job requirements.
- Quantify Your Experience: Mention the number of users supported, types of systems managed, and specific projects you've worked on in previous IT support roles.
- Highlight Manufacturing/Industrial Experience: If you have experience in a manufacturing or industrial environment, prominently feature it — Power Cement values this.
- List Relevant Certifications: Include any Microsoft, CompTIA, or Cisco certifications (MCP, MCSA, CCNA, Network+) — these strengthen your application.
- Showcase Troubleshooting Skills: Provide examples of complex technical issues you've resolved independently — troubleshooting is a core requirement.
- Demonstrate Multi-Tasking Ability: The role requires managing multiple tasks effectively. Mention experiences where you juggled multiple responsibilities.
- Prepare for Technical Interview: Be ready to answer questions on Active Directory user management, Exchange mailbox administration, Outlook troubleshooting, network concepts, and Windows OS support.
- Communication Skills Matter: The role involves user support and vendor coordination. Highlight your ability to communicate technical concepts to non-technical users.
⚠️ Common Mistakes to Avoid
- Missing the 26 June Deadline: This is a time-sensitive position. Late applications will not be considered.
- Less Than 2 Years Experience: The role requires 2–4 years of relevant experience. Applications with less experience may not meet the minimum criteria.
- Generic CV: A generic CV that doesn't highlight IT support, networking, and system administration skills will not stand out.
- Missing Key Skills: If you have experience with Active Directory, Exchange, and networking, ensure these are clearly listed — they are explicit requirements.
- Incomplete Application: Submit all required documents in the specified format. Incomplete applications may be rejected.
- No Demonstrated Troubleshooting Experience: Provide specific examples of technical problem-solving in your CV and cover letter.
- Ignoring the Manufacturing Context: Power Cement is an industrial company. Demonstrate your understanding of IT support in a manufacturing/plant environment.
- Poor Interview Preparation: Prepare thoroughly for technical questions on Windows OS, networking, Active Directory, and Exchange.
📅 Important Dates
| Event | Date |
|---|---|
| Job Posting Date | June 2026 |
| Last Date to Apply | 26 June 2026 |
| Interview & Selection | To be communicated to shortlisted candidates |
| Expected Joining | As per offer letter |
📞 Contact & Application Information
| Contact Method | Details |
|---|---|
| Apply Online | powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/ |
| Company Website | www.powercement.com.pk |
| Location | Head Office: Karachi, Pakistan |
| Department | Information Technology (IT) |
| Job Category | Executive, Officer, Senior Executive, Senior Officer |
| Application Deadline | 26 June 2026 |
❓ Frequently Asked Questions (FAQs)
- Q: What is the position?
A: Support Engineer – Infrastructure in the Information Technology (IT) Department. - Q: Where is the job located?
A: Head Office: Karachi. - Q: What is the last date to apply?
A: 26 June 2026. - Q: How much experience is required?
A: 2–4 years in IT Support, Infrastructure Support, or System Administration. - Q: What qualification is required?
A: Bachelor's degree in Computer Science, Information Technology, or a related field. - Q: What are the key technical skills required?
A: Windows OS, Microsoft Office, Active Directory, Microsoft Exchange, Outlook, TCP/IP, LAN/WAN, Wi-Fi, VPN, and hardware troubleshooting. - Q: What are the main responsibilities?
A: Technical support for desktops/laptops/printers/IP phones, troubleshooting hardware/software/network issues, managing user accounts & Exchange mailboxes, maintaining LAN/WAN/Wi-Fi, installation & configuration, IT asset management, and vendor coordination. - Q: Is manufacturing experience required?
A: Not mandatory but highly desirable. The ability to work independently in a manufacturing environment is important. - Q: What job categories are available?
A: Executive, Officer, Senior Executive, Senior Officer — depending on experience and qualifications. - Q: How do I apply?
A: Apply online at powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/. - Q: What certifications are preferred?
A: Microsoft (MCP, MCSA, MCSE), CompTIA (A+, Network+), and Cisco (CCNA) certifications are advantageous. - Q: Will I need to work at the factory site?
A: The role involves supporting network devices at the factory site and coordinating with the Head Office IT team. - Q: What soft skills are important?
A: Troubleshooting skills, communication skills, user support skills, independent working ability, and multi-tasking capacity.
🏁 Final Words
Power Cement Limited — Support Engineer – Infrastructure (Information Technology Department) is an excellent career opportunity for IT professionals with 2–4 years of experience in IT support, infrastructure, and system administration. This role offers the chance to work with a diverse technology stack — Windows OS, Active Directory, Microsoft Exchange, networking (LAN/WAN/Wi-Fi/VPN), and business applications — in a dynamic industrial environment at one of Pakistan's leading cement manufacturers. If you have a Bachelor's degree in Computer Science or IT, strong troubleshooting and communication skills, and the ability to work independently, apply now at powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/ before 26 June 2026. Take the next step in your IT career with Power Cement! 💻
💻 Apply Now — Support Engineer – Infrastructure (IT Department)! Power Cement Limited | Head Office: Karachi | Technical Support: Desktops, Laptops, Printers, IP Phones | LAN, WAN, Wi-Fi & Network Management | Microsoft Exchange, Active Directory & Outlook | 2–4 Years Experience Required | Bachelor's in CS, IT or Related | Last Date: 26 June 2026 | Apply at powercement.com.pk/jobs/support-engineer-infrastructure-information-technology-department/
💻 Apply Now — Support Engineer 🌐 Power Cement Website